GO FLEXI – Custom Japan Travel Solutions
Established in 2025, FLEXI Inc. was founded by a team of seasoned inbound tourism experts. We recognized that travelers and agencies worldwide need more than just a middleman—they need a direct, resource-backed partner who truly understands the nuances of Japanese hospitality.
As a vertically integrated operator, our mission is to redefine ground handling through transparency and local expertise. We act as your dedicated bridge to Japan, ensuring every itinerary is executed with the highest standards of safety and professionalism.
▪ Direct Fleet Management: We operate our own Chiba Governor-Registered green-plate fleet, ensuring the highest standards of safety, maintenance, and driver professionalism.
▪ Strategic Hotel Partnerships: Through direct contracts with major Japanese hotel chains, we secure guaranteed inventory and competitive rates even during peak seasons.
▪ Value-Driven Partnership: By eliminating third-party markups, we provide highly competitive net rates, allowing our global partners to maximize their margins and market competitiveness.
We provide end-to-end travel solutions in Japan. Our services include personalized itinerary design, direct private transportation, premium hotel accommodations, expert local guides, and seamless group logistics.
Travel agencies can contact our B2B operations team directly via email or our contact form. We pride ourselves on providing highly competitive net-rate quotations within 24 to 48 hours.
Yes, we assist our partner agencies by issuing the necessary invitation letters and guarantee documents for Japan tourist visas, strictly based on the confirmed booking itinerary.
Our internal operations team provides 24/7 support in fluent Japanese, English, and Chinese. We also arrange professional, native-speaking guides tailored to your clients’ demographics.
Our primary payment method is Bank Transfer. We also remain open to discussing alternative payment options (such as PayPal or Credit Cards) on a case-by-case basis to better suit our partners’ operational workflows.
We offer a transparent and tiered cancellation policy based on the departure date:
15+ days prior to departure: Full refund.
Within 10 days: 20% cancellation fee.
Within 5 days: 30% cancellation fee.
Within 3 days: 50% cancellation fee.
Within 24 hours: 100% cancellation fee.
Note: Specific terms may vary based on peak-season hotel policies, chartered vehicle regulations, and third-party service providers. All final terms will be clearly outlined in our formal quotation and partnership agreement.
From personalized private tours to large-scale logistics, we are here to handle every detail of your Japan experience.
Whether you’re a travel agency seeking a reliable partner or a traveler planning a dream trip, our local experts are ready to bring your Japan vision to life.